Common Queries

The Information You're After

At Muvaland Essentials LLC, the complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.

All of body products are soy free, sulfate (SLS) free, paraben free, gluten free, and vegan friendly. These statements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, cure, treat, or prevent any disease. Always consult your physician before using. If you are sensitive to new products, please spot test 24 hours prior to application. Do not use if you notice a reaction.

Muvaland Essentials LLC accepts no liability and shall not be held responsible for any injuries, damages, or losses resulting from the use of products purchased from this shop. Purchasing shop products signifies your acceptance of this statement and releases Muvaland Essentials LLC from all liability.

Are these products safe for all skin types?

Our products are safe for all skin types and conditions. We use the richest and purest forms of oils and butters so that everyone can benefit and enjoy our products. Our products are made from all natural ingredients. The ingredients used are listed in the description of each item.

What is your return policy?

Are these products safe for all skin types?

We do understand that sometimes a product is going to be returned for whatever reason. To start the return process you will need to contact us. You will be responsible for your return cost, unless you were shipped the incorrect product then we will pay for the return shipping cost. Purchase refund request may be granted within 7 days after receipt of product. Products must be in original packing.

Oh No! I entered the wrong address on my order!! Can you help?

Help! My package has arrived damaged/has the wrong products/is missing products/etc.!

Maybe!! Quick - Contact Us and we'll correct the mistake if your order has not been processed. If it has, we're sorry for your loss, and you will have to reorder.
To avoid this error, we encourage you to check your confirmation email sent right after each purchase.

Help! My package has arrived damaged/has the wrong products/is missing products/etc.!

Oh no! Please contact us as soon as possible and we will do our best to make things right ASAP!